Rod Return Policy:
Our Tenkara rods are inspected for defects before shipping to the consumer to ensure a quality.
You have 20 days from the receipt in which you can return the UN-USED rod if you are not satisfied with what you received, the rod must be in “as-new” condition. Rods returned with in the 20 day period in “as-new” condition will receive a full refund minus shipping costs. You must contact us before to can return your rod.
DRAGONtail Tenkara rods stand up to the abuse of the bending and stress of catching fish but if handled by the angler improperly they can break, especially the tip sections. Always treat your Tenkara rod with care and it should last for a very long time. Having said that, accidents do happen and we have parts available.
All DRAGONtail Tenkara rods have a ONE-TIME rod replacement with the pricing below:
Talon Rod $42+shipping
Shadowfire Rod (360 or 365 model) $50+shipping
KOMODO Rod $53+shipping
HYDRA zx390 Rod $57+shipping
HELLbender Rod $59+shipping
NIRVANA 370z Rod $70+shipping
This rod replacement is for the rod only, does not include the rod tube or other extras. You must have your purchase receipt for this warranty option. You can also purchase rod sections separately to repair your rod (see replacement parts), our rod part prices are comparable to what you pay for warrantied repairs that other companies offer.
If you do break a section of your DRAGONtail Tenkara rod you can purchase the specific replacement sections, have them shipped to you, and easily replace the broken section at you home. To replace a section, just open the butt cap slide out the section that is broken, slide in the replacement section and close the butt cap.
NON-DRAGONtail Tenkara Brands We Sell:
We do not offer warranty on NON-DRAGONtail Tenkara rods. We are currently looking into bring in parts for these rods for you to purchase for repairs.